8k top FAQ — All FAQs here

Each individual is only allowed one account you can open one. Opening multiple accounts using the same name, mobile number, or device is strictly prohibited. If caught, all accounts and deposited funds will be forfeited. For more details, Terms & Conditions here.

Login page and go to the "OTP Login" tab. Enter your mobile number to receive an OTP and use the code to log in. Then set a new password from your profile settings. If you need help, Help Center Contact us.

KYC verification secures your account and speeds up the withdrawal process. Verification is typically done by submitting a photo of your NID. Without verification, withdrawals above a certain amount will not be permitted. This is in place to protect you.

Entering the wrong password repeatedly will temporarily lock your account. Wait 30 minutes or use OTP login instead. If the issue continues, Help Center Contact us via live chat — we'll get it sorted quickly.

Log in with your username and password, then go to Profile Settings to update your mobile number. An OTP will be sent to the new number for verification. If you no longer have access to your old number, Help Center let us know.

Use self-exclusion to temporarily close your account. To close it permanently, Help Center Submit a written request. Make sure to withdraw any remaining balance before the account is closed.

You can start betting as soon as registration is complete. Verify your mobile OTP, make your first deposit, and you're ready to go — the entire process takes under 5 minutes. To download the app, Click here .

The following payment methods are supported at 8k top:

• bKash — Most popular, instant
• Nagad — Fast & Easy
• Rocket — Dutch-Bangla Bank's mobile banking
• USDT (TRC-20) — Cryptocurrency

Deposits via all methods are typically credited within 1–3 minutes.

Minimum deposit at 8k top is just ৳200. There is no fixed maximum deposit limit, though large deposits within a single day may require verification. You'll receive a 100% bonus on your first deposit.

Don't worry — this is usually caused by a network issue. First, wait 5–10 minutes. If the problem persists, take your bKash transaction ID and Help Center Let us know via live chat — we'll resolve it within 24 hours.

8k top does not charge any fees on deposits. However, bKash or Nagad may apply their own transaction charges. We are not responsible for any fees imposed by the payment apps themselves.

Select USDT from the deposit menu to get a TRC-20 network wallet address. Send USDT to that address — after confirmation, it typically credits within 5–15 minutes. Using the wrong network may result in permanent loss of funds, so please proceed carefully.

Standard accounts have a daily deposit limit of up to ৳1,00,000. Verified KYC accounts are eligible for a higher limit. Responsible Betting You can set your own deposit limit directly from the page.

The 100% first deposit bonus will be automatically credited to your bonus wallet as soon as your deposit is confirmed. Voucher page — some special offers may need to be claimed manually.

Withdrawal requests are typically processed within Within 15–30 minutes funds are delivered to bKash or Nagad. During peak hours, it may take up to 2–4 hours. USDT withdrawals may take slightly longer due to blockchain confirmation times.

Minimum withdrawal for bKash, Nagad, and Rocket ৳500. For USDT, the minimum is 10 USDT. Before withdrawing, please ensure that the bonus wagering requirements have been met.

Common reasons for withdrawal rejection:

• Wagering requirement for the bonus not met
• KYC verification not completed
• Withdrawal not made to the registered mobile number
• Suspicious activity

to find out why Help Center Contact us.

The daily withdrawal limit for standard accounts is ৳50,000. VIP members enjoy a significantly higher limit. High Roller Joining the program unlocks even higher limits.

8k top does not charge any fees on withdrawals. However, bKash or Nagad may apply their own transaction charges. For USDT withdrawals, blockchain network fees may apply.

Yes, for security reasons withdrawals can only be made to the bKash/Nagad account linked to your registered mobile number. Sending to a different number is not possible. This is in place to protect you.

Registration and make your first deposit. Once the deposit is complete, your bonus will automatically be 100% Bonus (up to ৳10,000) will be credited to your bonus wallet. No promo code required. For more details, Terms & Conditions here.

A wagering requirement means you must place a certain amount in bets before withdrawing your bonus. For example, a ৳1,000 bonus with a 5x requirement means you need to wager ৳5,000. 8k top's wagering requirement of just 5x is among the lowest in the industry.

Every Monday, a portion of your net weekly losses is returned as cashback. The cashback rate ranges from 5%–15% depending on your VIP level. Voucher View all offers on the page.

Share your referral link with your friends. When a friend registers through that link and makes their first deposit, you'll receive a referral bonus. The bonus amount depends on your friend's deposit.

Voucher page New offers are added regularly. Join 8k top's official channel to receive exclusive voucher codes. Special promotions are also available for occasions like cricket tournaments and Eid.

Sports Betting bonuses are generally applicable to sports bets, while casino bonuses apply to casino games. Some bonuses are valid across all games. To view the terms for a specific bonus, Terms & Conditions Read more.

At 8k top 30+ Sports markets available, including cricket, football, tennis, kabaddi, badminton, basketball, volleyball, and much more. All Sports here.

Yes, live betting is fully available at 8k top. Odds update in real time during matches, and you can place bets at any moment. Live betting is most popular for cricket, football, and tennis. Sports Betting Go to the page.

Minimum bet in Sports Betting ৳10 as a starting point. Maximum bet limits vary depending on the market and event. High Roller Members can place significantly higher bets.

8k top's Betting Tips page, you'll find daily expert analysis and predictions. Stats and team breakdowns for cricket, football, and more are all available there. Bet smart.

Yes, if a match is cancelled or a bet is voided, the full bet amount will be refunded to your wallet. In a parlay bet, if one selection is voided, the remaining selections stay active. For full details, Terms & Conditions here.

Yes, 8k top has a cash-out feature. You can partially or fully settle your bet before the match ends. The cash-out amount depends on the current score and odds.

Yes, 8k top is completely safe. We 256-bit SSL Encryption . Your personal information and financial data are fully encrypted. Our Privacy Policy here.

Help Center Contact us or go to Account Settings > Responsible Gaming and select self-exclusion. You can close your account for 6 months to 5 years, or permanently. For more details, Responsible Gaming page.

Set daily, weekly, or monthly deposit limits from Account Settings > Responsible Gaming. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period. View Details।

Instant Help Center Notify us via live chat. Change your password immediately. If you notice any suspicious transactions, let us know — we will temporarily freeze the account and launch an investigation.

8k top places the utmost importance on your mental well-being. Responsible Gaming page has a self-check tool and all responsible gambling features. Our Support Team Available 24/7 to assist you in Bangla.

On the download page and download the app for Android or iOS. For Android, enable "Unknown Sources" to install the APK file. For iOS, install via TestFlight or a direct link.

The 8k top app supports Android 5.0 (Lollipop) and above. For iOS, version 12 or higher is required. On the download page View full system requirements.

Go to Settings > Security > Unknown Sources and enable "Install from Unknown Sources," then try installing the APK again. If an older 8k top APK is already installed, uninstall it before installing the new one. If the issue persists, Help Center let us know.

First, fully close the app and relaunch it. Clear the cache. Check your internet connection. Make sure the app is up to date. If the issue persists, Help Center along with your device details.

Yes! The app offers faster loading, push notifications (live scores, odds updates), fingerprint login, offline betting history, and app-exclusive bonuses. Download Now .